Full-Time Sales Assistant (with at least 1 year of experience in Customer Service) | Gant

Role: Full-Time Sales Assistant (with at least 1 year of experience in Customer Service)

Closing Date: 8th June 2025

Number of vacancies: 1

Permanent/Temporary: Temporary

Wage/Salary: £12.21

Hours: 40 hours per week

Job description:

Purpose:

To be part of the retail team responsible for achieving sales targets and promoting high standards service to the customers. Reflect the vision and goals associated with Gant UK and Gant brand.

Job Description:

-Ensure the level of customer service given is consistent with the company standard and meet customer needs and expectations

-Open and close the store in accordance with company procedures

-Handle daily cash transaction and balance registers accurately


- Maintain a secure and organized cash area

-Assist with achieving store KPI target

-Attend training on sales and product knowledge as required

-Use skills and training to generate sales, units/transactions and average spend

-Report any misuse or theft stock to a member of management

-Reflect the values of the brand in personal presentation and demonstrate an enthusiasm and passion for the brand

-Follow visual merchandising principles to ensure that the brand is represented to the highest standard in the store

-Observe and conform to all retail policies and procedures

-Maintain good standard in Health and Safety and housekeeping

Competencies

- Customer Service Orientation

- Team Precipitation

- Flexibility

- Initiative

- Communication

- Positive Attitude

Customer Service Orientation

- Discover and meets the needs of customers, both external and internal, and encourages others to do the same.

- Deals with customers request and complaints effectively, keeping customer informed at all times.

- Takes personal responsibility for customer’s satisfaction.

- Continually monitors own quality of service against standards required by Gant and customers.

Team Participation

- Takes ownership of and contributes fully to team objectives.

- Accepts accountability for team outcomes.

- Assists other team members.

- Recognises and works effectively with team dynamics.

- Understands own role within the team.

- Encourages others members of the team to contribute fully.

Flexibility

- Able to adapt to changing circumstances in a positive manner.

- Willing to suggest new ways of doing things.

- Recognises the new for continuous change.

- Accepts the merit of differing viewpoints.

- Adjusts quickly and positively to revised priorities.

Initiative

- Does more than is required to contribute to business results, solve or avoid problems and makes the most of new opportunities.

- Suggests new approaches and creative solutions.

- Looks for new and better ways of doing things.

- Is pro-active and not merely re-active.

Communication

- Uses interpersonal skills that are appropriate for situation.

- Openly discusses thoughts, opinions and issues in a clear manner.

- Able to present well thought out ideas in a logical manner through good verbal and written skills.

- Listens well and accepts the opinions of team.

- Able to communicate with customers and all levels of employees.

- Keeps team and manager informed, explaining reason behind key decision.

Positive Attitude

- Has a positive expectation of success.

- Accurately identifies own weakness and strengths.

- Displays/acts with confidence, energy and enthusiasm.

- Admits to mistakes and learn from them.

- Eager to improve, update skills.

- Receives constructive feedback positively.

- Able to keep own emotions from interfering with work.

- Remains calm and focused on the job in difficult situation.

To apply for this role, please email your CV to kamila.cieslewicz@gant.com and leticia.pluck@gant.com.