Supervisor | SpaceNK - Lakeside Shopping Centre

Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
Able to understand and analyse commercial reports to drive business opportunities
Able to identify key performance behaviours and competencies within the team
Strong communication skills
Strong prioritising and organisational skills
Values honesty and integrity in working relationships
Able to manage change
Flexible to meet rapidly changing priorities and deadlines
Able to delegate tasks and follow up effectively to ensure completion

Supporting the team to ensure a ‘customer first’ experience is delivered consistently
Exceeding sales targets and the company acquisition target for N.dulge
Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
Communicating clearly and concisely with all internal and external business partners to drive business opportunities
Actively identifying innovative opportunities to maximise the business
Confidently analysing all available business reports to review weekly, monthly and yearly performance
Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
Creating an inclusive, welcoming and approachable environment for employees to thrive in
Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
Coaching and developing the team to achieve their full potential
Ensuring the store is maintained in line with Company policies and procedure

Our Benefits:

A Competitive salary, reviewed annually
Generous time off, up to 25 days annually
Access to an employee discount at Space NK of up to 50% off products, brand dependent
A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
Access to training and development opportunities from our education team and brand partners to support your growth and development
Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
Refer a friend’s bonus scheme.