Jobs / Victoria's Secret

Supervisor | Victoria's Secret

Salary TBD

Supervisor | Victoria's Secret

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  • A Victoria’s Secret Brand Supervisor owns the total customer experience, culture, and sales performance of a single Victoria’s Secret business unit (Lingerie, PINK, and Beauty). The Brand Supervisor has a primary responsibility of delivering the individual brand story though bra journey dominance, operational excellence, and product life cycles of assigned business unit. Additionally, The Brand Supervisor supports coaching and developing Sales Associates to serve the customer as their top priority. Leads and demonstrates the company values and L Brands Way behaviours within the store at all times. They Own the overall appearance and presentation of merchandising strategies of the business unit by executing brand guide planning, mapping, and execution. Maintains the updates floor plan and fixture block leveraging, gains business insight and takes action by reviewing business unit results daily, weekly, monthly and linking behaviours to actions. Takes initiative to understand the business and offer solutions on how the store can drive sales growth. ∙ Leads the entire sales floor while assigned to the role of Customer Sales Lead (CSL) and ensures the team is delivering the best buying environment for the customer.
  • Success Measures: Sales Growth (Likes) Payroll % to plan Turnover Best @ LL% £/FS Growth Sales Goals Shrink Stores Loyalty Programs: Email Capture Rate ∙ Internal Promotions
  • Qualifications 2+Years in a similar role (Assistant Manager low turnover/Supervisor high) Experience in managing a store/team/department alone; including key holding responsibilities Exhibits an authentic desire to exceed the customer’s expectations Demonstrates a sense of urgency Seeks out coaching from leaders and peers to improve productivity; leads own learning Demonstrates excellent store operational skills
  • Key behaviours Full Flexible Schedule including Evenings, Overnights & Weekends Ability to communicate effectively; both verbal and written Ability to form an effective and positive working relationships with other team members Have a genuine passion for retail Demonstrate genuine desire to provide excellent customer service Enthusiastic and positive attitude to work Strive towards our best place to work ethos

This role is for 40 hours per week.

To apply for this role, please email a copy of your CV to Charlotte_rees@victoriassecret.co.uk

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