Jobs / Paperchase

Supervisor | Paperchase

Salary TBC

Supervisor | Paperchase

About

Paperchase is an Iconic British Brand with all things celebration at our core. We are the (smiley) face of the positive moments in the life for customers across more than 100 stores across the UK and online at paperchase.com

For over 50 Years, we have been spreading joy through out innovative design-led cards, wrap, stationery and gifts. Our seasonal collections are brought to life using the highest-quality materials from around the world and the talents of our in-house teams in London.

Why not become a Paperchase Supervisor and role model our brand values, be kind, be playful, fresh thinking, be bold.

A little about the role

  • Leading our store colleagues to deliver a fun and unique shopping experience for every customer
  • Embracing the Paperchase culture and living the values everyday: bold, fresh thinking, kind and playful.
  • Achieving individual and team targets by maximizing our customer experience at every opportunity
  • Engaging with customers and their queries, dealing with them swiftly and professionally
  • Promoting high visual-merchandising standards and ensuring that store housekeeping standards are consistently excellent
  • Support management in motivating the team and assisting them in achieving agreed objectives

Do you have what it takes to become a Paperchaser?

  • Previous supervisory experience in a Retail or high customer service environment
  • Proven experience in a retail setting
  • Be able to demonstrate the Paperchase Values
  • Strong organisational skills, verbal and written communication
  • Computer literacy
  • Must be flexible to work hours including evenings and weekends to support the store operations

What we offer in return

  • Up to 50% off all our wonderful products
  • Auto enrolment into our pensions scheme
  • 5.6 weeks annual leave increasing with longevity
  • Enhanced benefits with long service
  • Access to the Retail Trust at employee assistance programmes – offering financial, emotional and vocational support to everyone
  • Opportunities to learn and develop
  • Join our management development programmes
  • Paperchase foundation
  • Working as part of a lovely, caring business that encourages everyone to bring themselves to work

Diversity and Inclusion at Paperchase

Our aim is to spread a little joy every day, we know that positivity comes
by embracing and celebrating diversity and inclusion. Together we will
educate paperchasers to be:

Bold champions of diversity and inclusion regardless of characteristics such as age,
disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion and belief, gender identity and marriage and civil partnership

Encourage playful celebration of our strength in each other’s unique best selves

Empower fresh thinking by embracing diversity and inclusion and attracting and
developing talented people

Value being kind throughout all aspects of our business, promoting creativity
and education that enables us all to thrive

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