Assistant Manager | Arabian Oud

Permanent/Temporary:  Permanent

Job Description

Leadership & Team Development
• Support the Store Manager in leading daily store operations and delivering
operational excellence.
• Inspire, coach, and develop the team to achieve individual and store performance
objectives.
• Foster a collaborative, high-performing culture that reflects Arabian Oud’s luxury
service standards.
• Support recruitment, onboarding, training, and ongoing development of store
colleagues.

Sales & Client Experience
• Deliver exceptional luxury customer experiences through personalised fragrance
consultations.
• Drive commercial performance through client engagement, product storytelling, and
cross-selling strategies.
• Build lasting customer relationships that encourage loyalty and repeat business.
• Resolve customer enquiries professionally while maintaining the highest standards
of service.

Visual Merchandising
• Maintain exceptional visual merchandising standards that reflect the Arabian Oud
brand.
• Support seasonal launches, promotional campaigns, and fragrance activations.
• Ensure the boutique consistently presents an elegant and luxurious environment.
Operations
• Support opening and closing procedures, cash management, and operational
controls.
• Oversee stock replenishment, inventory accuracy, and back-of-house organisation.
• Monitor store performance and key retail KPIs.
• Maintain operational excellence across all areas of the business.

Brand Leadership
• Champion Arabian Oud’s heritage, craftsmanship, and luxury retail philosophy.
• Maintain expert knowledge of fragrance collections, ingredients, and industry
trends.
• Represent the brand with professionalism, confidence, and impeccable
presentation.
• Support client events, private appointments, and exclusive in-store experiences.
Compliance & Standards
• Uphold company policies, privacy standards, and health & safety procedures.
• Ensure pricing, promotions, and merchandising remain aligned with company
standards.
• Protect company assets through effective operational controls and leadership.

Key Qualifications
• Previous supervisory or management experience within luxury retail, beauty,
fragrance, or premium fashion.
• Proven ability to lead and motivate high-performing teams.
• Strong commercial awareness with a track record of achieving sales targets.
• Exceptional communication and customer relationship skills.
• Professional appearance with a flexible approach to working hours.
Luxury Heritage. Timeless Craftsmanship. Leadership Excellence.

How to apply

Please email a copy of your CV to HR@Arabianoud.co.uk